Broadband as it should be.
IDNet is a premium internet service provider (ISP) in the UK, offering high-speed broadband and exceptional customer service to residential and business customers. Founded in 1996 and headquartered in Tring, Hertfordshire, IDNet has built a reputation for reliability, transparency, and customer satisfaction. Its mission is to โprovide fast, reliable, and hassle-free internet services that empower customers to stay connected and productive.โ
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ย Residential Broadbandย โ High-speed internet for homes, including fiber-optic and ADSL options.
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ย Business Broadbandย โ Dedicated connectivity solutions for SMEs and enterprises.
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ย Leased Linesย โ High-capacity, dedicated internet connections for businesses requiring guaranteed speeds.
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ย Static IP Addressesย โ Provides static IP options for businesses and advanced users.
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ย Managed Servicesย โ End-to-end IT support and network management for businesses.
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ย Customer Supportย โ Renowned for its UK-based, expert customer service team.
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ย 1996ย โ IDNet was founded as one of the UKโs first independent ISPs.
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ย 2000sย โ Gained a reputation for reliability and customer service, winning multiple awards.
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ย 2010sย โ Expanded its fiber-optic broadband offerings, keeping pace with technological advancements.
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ย 2020ย โ Enhanced its network infrastructure to support increased demand during the COVID-19 pandemic.
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ย 2023ย โ Continued to focus on customer satisfaction and network reliability, maintaining its position as a premium ISP.
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ย Headquartersย โ 3 The Forum, Icknield Way, Tring, HP23 4JY, UK.
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ย National Coverageย โ Operates across the UK, serving residential and business customers.
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ย Market Focusย โ Specializes in providing high-quality broadband to customers who value reliability and customer service.
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ย Customer-Centric Approachย โ Known for its UK-based customer support and transparent pricing.
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ย Network Reliabilityย โ Invests in high-quality infrastructure to ensure minimal downtime and fast speeds.
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ย Award-Winning Serviceย โ Consistently recognized for its customer satisfaction and service quality.
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ย Sustainability Commitmentย โ Promotes energy-efficient operations and reduces its environmental footprint.
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ย Market Positionย โ A premium ISP competing with providers like BT, Sky, and Virgin Media.
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ย CEOย โ Simon Newell, a key leader driving IDNetโs focus on customer satisfaction and innovation.
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ย Leadership Teamย โ Comprises experts in telecommunications, customer service, and network management.
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ย Governanceย โ Emphasizes transparency, ethical business practices, and customer-first policies.
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ย 2023ย โ Upgraded its network infrastructure to support faster speeds and greater reliability.
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ย Awardsย โ Recognized as โBest Customer Service Providerโ at the 2023 UK Broadband Awards.
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ย New Servicesย โ Launched new fiber-optic packages with faster speeds and no usage limits.
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ย Sustainability Initiativesย โ Implemented energy-efficient practices in its data centers and offices.
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ย Energy Efficiencyย โ Invested in energy-efficient network infrastructure and renewable energy projects.
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ย Community Engagementย โ Supports local initiatives to improve digital literacy and access.
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ย R&D Focusย โ Exploring AI-driven network optimization and next-generation broadband technologies.
IDNet has established itself as a premium internet service provider in the UK, delivering fast, reliable, and customer-focused broadband services to residential and business customers. With its award-winning customer service, transparent pricing, and commitment to network reliability, IDNet continues to set the standard for quality in the ISP market. By staying true to its mission of providing hassle-free internet services, IDNet empowers its customers to stay connected and productive in an increasingly digital world.