💼 Company Overview 💼

Intercity Technology is a UK-based provider of managed IT, communications, and cybersecurity solutions, empowering businesses to streamline operations and enhance productivity. Founded in 1990 and headquartered in Manchester, the company focuses on delivering secure, scalable, and user-centric technology services to SMEs, enterprises, and public-sector organizations. Its mission is to “simplify technology so businesses can focus on growth,” emphasizing customer experience and innovation.

🛠️ Products & Services 🛠️

✅ Unified Communications – Cloud-based voice, video conferencing, and collaboration tools (Microsoft Teams integration, VoIP, and SIP trunking).
✅ Managed IT Services – 24/7 IT support, network management, and proactive cybersecurity monitoring.
✅ Mobile Solutions – Business mobile plans, device lifecycle management, and 5G-ready connectivity.
✅ Cybersecurity – End-to-end protection, including firewall management, endpoint security, and GDPR compliance support.
✅ Cloud & Connectivity – Hybrid cloud solutions, SD-WAN, and leased lines for high-speed, reliable connectivity.
✅ Contact Center Solutions – Omnichannel customer engagement platforms with AI-driven analytics.

📜 Corporate History & Milestones 📜

✅ 1990 – Founded as a telecommunications provider in Manchester, initially focusing on business phone systems.
✅ 2012 – Launched Intercity Cloud, expanding into managed IT and hosted services.
✅ 2018 – Acquired Jigsaw24’s Unified Communications Division, boosting expertise in collaboration tools.
✅ 2020 – Rebranded to Intercity Technology, reflecting its evolution into a full-service IT partner.
✅ 2022 – Achieved ISO 27001 certification for information security management.
✅ 2023 – Partnered with Cisco to deliver next-gen SD-WAN and Zero Trust security solutions.

🌍 Global & Domestic Presence 🌍

✅ Headquarters – Queens Court, 24 Queen Street, Manchester, M2 5HX, UK.
✅ Regional Offices – Additional hubs in London, Birmingham, and Leeds.
✅ Market Focus – Primarily UK-centric, serving clients nationwide with tailored IT and communication solutions.

🚀 Strategic Highlights 🚀

✅ Customer-Centric Model – Consistently ranked among the UK’s “Top MSPs” (Managed Service Providers) for service excellence.
✅ Security Leadership – Offers NCSC-certified cybersecurity services and a dedicated Security Operations Centre (SOC).
✅ Strategic Partnerships – Collaborates with Microsoft, Cisco, and Mitel to deliver integrated technology stacks.
✅ Sustainability Pledge – Commits to carbon-neutral operations by 2030 through energy-efficient data centers.

👥 Governance & Leadership 👥

✅ CEO – Andrew Jackson (appointed in 2020), driving digital transformation and service innovation.
✅ Leadership Team – Combines telecom veterans, cybersecurity experts, and cloud specialists.
✅ Governance – Prioritizes data privacy (GDPR compliance) and ethical AI deployment across its solutions.

📰 Recent News & Developments 📰

✅ 2023 Expansion – Launched Intercity Shield, an AI-driven threat detection and response service.
✅ Awards – Won “Best Customer Service” at the 2023 Comms National Awards.
✅ Financial Growth – Reported £85M revenue in 2023, a 15% YoY increase, driven by cloud and security demand.

🌱 Sustainability & Innovation 🌱

✅ Green IT Initiatives – Migrates client workloads to energy-efficient cloud platforms and promotes e-waste recycling.
✅ Smart Offices – Deploys IoT sensors to optimize energy use in client workplaces.
✅ R&D Focus – Invests in AIOps (AI for IT operations) to automate network management and reduce downtime.

🔚 Conclusion 🔚

Intercity Technology has cemented its role as a trusted partner for UK businesses navigating digital transformation. By combining cutting-edge IT infrastructure, cybersecurity expertise, and a relentless focus on customer experience, the company enables organizations to operate securely and efficiently. With strategic investments in AI and sustainability, Intercity is well-positioned to lead the next wave of workplace innovation.