Parkway Multi-Storey Car Park is a council-operated facility adjacent to The Arc leisure center, offering 450 sealed concrete bays across four levels. Thirty accessible bays are located on Level 1 next to lift lobbies providing step-free access to the Arc entrance. Entry and exit are managed by ANPR cameras; pay-on-foot machines accept coins, notes, and contactless cards. Tariffs are £2 for the first hour, £1.50 for subsequent hours, and capped at £10 per 24 hours; discounted weekly and monthly permits are available for hospital staff and students. High-intensity LED lighting illuminates all levels from dusk until dawn, and a network of 20 CCTV cameras provides 24/7 security. Covered pedestrian walkways on Level 2 connect directly to The Arc and nearby bus stops serving West Suffolk Hospital. Monthly maintenance includes line repainting, structural inspections, and deep cleaning of each levels ramps and bays to ensure a safe environment for commuters and leisure users.
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