Telent

Company Background

Telent Technology Services Limited is a British technology company specializing in the design, build, support, and management of the UK’s critical digital infrastructure. Established in 2006, Telent’s origins trace back to the General Electric Company (GEC) and its telecommunications division. Following the acquisition of Marconi Corporation’s assets by Ericsson in 2006, the remaining UK and German services businesses were rebranded as Telent. The company’s headquarters are located at Point 3, Haywood Road, Warwick, CV34 5AH, United Kingdom.

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Service Offerings

Telent provides a comprehensive suite of services tailored to various industries:

• Networks: End-to-end services encompassing survey, design, supply, installation, testing, commissioning, support, maintenance, security, optimization, monitoring, and management.
• Safety & Security: Applications and solutions to ensure the safety and security of operations, covering buildings, facilities, and people, including CCTV, public address systems, and control rooms.
• Control & Automation: Applications for control, automation, and monitoring of a wide range of devices and systems across multiple transportation, industrial, and commercial use cases.
• National Digital Infrastructure: Capabilities from concrete to cloud, working with service providers, mobile operators, ISPs, and alternative network providers to deliver and support their networks.
• Cyber Security: A comprehensive suite of services ensuring businesses are ready for and protected against cyber-attacks.
• Cloud & Data Centre: Assistance in demystifying concepts of public, private, or hybrid cloud solutions to meet specific business needs.

These services are designed to support organizations in creating, improving, and operating the ICT and communication networks that their businesses depend on.

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Industry Position and Market Presence

Telent operates within various industry sectors, including:

• Transport: Providing innovative digital and software solutions to keep stations open and trains running.
• Highways: Delivering complete intelligent solutions at the forefront of the UK’s busy Strategic Road Network to keep road users safe and services running smoothly.
• Emergency Services: Offering mission-critical communication and technology solutions for Police, Fire, Ambulance, and Public Safety organizations.
• Service Providers: Supplying technology and engineering solutions for the design, build, and support of networks for Service Providers, Mobile Operators, and Alternative Network Providers.
• Higher Education: Supporting the campus of the future, digital transformation, and enhancing the student experience through best-of-breed IT solutions.
• Utilities: Designing, building, and supporting operational technology networks for utilities, power generation, and power distribution applications.
• Defence: Providing highly secure, flexible digital networks for defense applications based on the latest fixed, wireless, and cyber-security technologies.
• Public Sector: Delivering IT networks, technology solutions, and professional services for public sector organizations to support digital transformation projects and the delivery of essential public services.

The company’s expertise, accreditations, and knowledge make it a trusted partner for organizations at the forefront of the digital revolution.

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Notable Achievements

Throughout its history, Telent has achieved several significant milestones:

• Strategic Partnerships: Established strong partnerships with leading technology providers, including Cisco, Juniper Networks, Nokia, HPE Aruba, and Fortinet, to deliver comprehensive and innovative solutions to clients.
• Industry Recognition: Named one of Glassdoor’s Best Places to Work in January 2025, reflecting its strong reputation among employees.
• Sustainability Initiatives: Showcased sustainable procurement practices to the Greater London Authority and European City Officials in December 2024, demonstrating a commitment to environmental responsibility.

These accomplishments underscore Telent’s dedication to innovation, excellence, and corporate responsibility in the technology sector.

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Financial Performance

As of 2020, Telent reported revenues of £568 million. While more recent financial data is not publicly available, the company’s continued growth and industry presence suggest ongoing financial stability.

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Leadership and Corporate Governance

Telent’s leadership team comprises experienced professionals committed to driving innovation and customer success:

• Chief Executive Officer: Joanne C. Gretton, who has been with the company since 2006 and assumed the role of CEO in July 2020.

The company’s governance framework emphasizes ethical practices and compliance with industry standards.

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Legal and Compliance Aspects

Telent adheres to UK laws and regulations governing private limited companies. The company emphasizes data privacy and security, aligning with industry standards to protect client information. It holds various certifications and compliance statements relevant to its operations.

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Customer Reception and Challenges

Telent is recognized for its impactful solutions:

• Positive Feedback: Clients appreciate the company’s ability to enhance IT performance and security, leading to improved operational efficiency.
• Challenges: Operating in a dynamic market, Telent faces challenges in continually innovating to meet evolving customer needs and technological advancements.

The company remains dedicated to addressing these challenges by investing in research and development to deliver cutting-edge solutions.

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Legacy and Impact

Telent has significantly impacted the technology services landscape:

• Innovation: Telent has played a key role in shaping digital infrastructure across multiple industries, from transportation to emergency services. Its cutting-edge solutions have improved network performance, operational efficiency, and security across mission-critical applications.
• Public Sector Contributions: The company has delivered IT networks and technology solutions that support digital transformation projects in public sector organizations, enhancing essential public services.
• Defence and Security: Telent’s work in providing highly secure digital networks for the defence sector has strengthened national security capabilities through the integration of cutting-edge fixed and wireless technology.
• Sustainability: The company is committed to sustainable procurement and environmental responsibility, ensuring that its operations align with global sustainability standards.

Telent’s continued investment in digital infrastructure and cybersecurity underscores its importance as a trusted partner for businesses and public services in the UK and beyond.